APP SUPPORT
We’re here to help
Need help with ChatBlu Messenger installs, pairing, Pro subscriptions, or device permissions? Reach the Broad-I LLC product team directly — we respond to app support requests at the address below.
PRIMARY CONTACT
support@chatblumessenger.com
Include your device model, OS version, and a short description of the issue. For billing disputes tied to App Store or Google Play charges, also contact the store’s subscription support after emailing us.
EMAIL SUPPORTBefore you write
- Confirm Bluetooth is enabled for local mesh discovery.
- Try Restore Purchases in Settings if Pro features are missing.
- Note whether the issue occurs on first install or after an update.
What we cannot do
Broad-I LLC holds zero ChatBlu message databases. We cannot recover deleted local chats, decrypt peer threads, or produce subpoenaed conversation logs that never existed on our systems.
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